Privacy policy

Entity

Contrast Co. Legal operator details are to be confirmed before this policy is published.

Information collected

When you enquire, we collect the details you provide, such as your name, email address, phone number and message. Project discussions may also include the installation address, equipment details, photographs and access information. Careers enquiries include the application details and any CV you choose to send.

We use this information to understand and respond to your enquiry. Hosting, email and website services may also process technical information; the complete provider and cookie details remain to be confirmed for this draft.

Use and disclosure

We use enquiry and project information to communicate with you, assess work, prepare quotes, arrange bookings and provide services. Where needed for your job, relevant details may be shared with the supplier or trades involved, for example to investigate a damaged component or coordinate access.

Enquiries the website cannot send by email are stored on the site and deleted automatically after 30 days. That rule applies to the unsent-enquiry store, not all business records. The retention periods for other records and the handling of information by hosting, email and payment providers must be confirmed before this policy is finalised.

Access and correction

To ask about personal information you have provided to Contrast Co, request access or ask us to correct an error, email contact@contrastco.com.au. Include enough detail for us to identify the enquiry or record. We may need to confirm your identity before sharing information. You can use the same address to raise a privacy concern.

Contact

For privacy enquiries, email contact@contrastco.com.au.

Effective date

Draft — not yet effective.

Draft — not yet effective. Legal skeleton for review; not legal advice.